Sync
Project overview
Customer problems
Problem
Large inflection of user data that needs to be reviewed
Ability to quickly add data to an existing customer profile
Ability to quickly compare all the data points that exist in the system before adding it to a profile
Ability to move data to RENXT
Solution V1
How is V1 lacking?
Problem
Each section has to be manually clicked to review the data
There were lot of data points to compare. Sometimes the data points to be compared to can be really long and the sight of the original data point will be lost.
Visually there were a lot of information to be processed
Admins were not sure about the data points and the places it was getting updated
User interview findings
Findings
Admins found the interface overwhelming
Admins found it hard to click through and find all the datapoints to be reviewed
Admins were fearful to approve changes the interface could not clearly convey which database it was going to part of
The number of datapoints to be compared against was a lot
Admins found the data points to be compared against confusing
Snapshots
Entities & Search
Data preview
How is this version better?
PM’s and Engineers love it